Reliable Repairs & Service
(512) 392-2343
Frequently Asked Questions
Which payment methods do you accept?
We strive to make the payment process as convenient as possible for our valued customers. We accept various payment methods to accommodate your preferences. Here are the payment options we currently offer:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can securely provide your card details for a seamless payment experience.
Online Payments: For your convenience, we offer online payment options. This allows you to make payments easily and securely through our website using a secure payment gateway. Simply follow the instructions provided to complete your payment online.
Contactless Payments: In line with modern payment methods, we also accept contactless payment options such as mobile wallets or contactless-enabled credit or debit cards. Simply tap your device or card on the contactless payment terminal to make a quick and secure payment.
Cash: If you prefer to pay in cash, we gladly accept cash payments at the time of service. As an added benefit, we offer a discount of 3% when you choose to pay in cash. Our technicians will provide you with a receipt reflecting the discounted amount for your records.
Do you offer same-day or emergency appliance repairs?
Yes, we understand that some appliance issues require immediate attention. We offer same-day and emergency repair services whenever possible. Please contact us as soon as you notice a problem, and we will make every effort to accommodate your urgent repair needs.
What types of appliances do you repair?
We specialize in repairing a wide range of appliances, including refrigerators, ovens, dishwashers, washing machines, dryers, and more. Our technicians are experienced in working with various brands and models to provide comprehensive repair services.
How do I schedule an appointment for appliance repair?
Scheduling an appointment with us is easy. You can give us a call at 512-392-2343 and our customer service team will be glad to assist you in scheduling a convenient appointment time.
What areas do you serve?
We proudly serve customers in Hays county area. This includes Kyle, Buda, Wimberley, and Lockhart. If you're unsure whether we cover your area, please reach out to our customer service team, and they will be happy to assist you.
Is there a warranty on your repairs?
Yes, we stand behind the quality of our repairs. We offer a warranty on both our workmanship and the parts we use. This warranty provides you with peace of mind, knowing that if any issues arise after the repair, we will take care of it promptly.
Where do you source replacement parts?
When it comes to sourcing parts, we prioritize quality, durability, and compatibility with your specific appliance make and model. By using genuine parts, we can confidently stand behind our repairs, offering you peace of mind and optimal performance.
Do you sell parts?
Unfortunately, we don't sell parts without a repair but we are glad to recommend a local vendor to help you.
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Appliance Parts Company
South Austin
2301 E St Elmo Rd #205, Austin, TX 78744
San Antonio
(210) 223-2675
601 Florida St, San Antonio, TX 78210
How long does your repair service take?
We understand that your time is valuable, and we strive to provide efficient and timely appliance repair services. The duration of our service depends on various factors, including the type of appliance, the complexity of the issue, and the necessary repairs.
During our initial assessment, our experienced technicians will evaluate the appliance and diagnose the problem. Based on their expertise and knowledge, they will provide you with an estimated timeframe for completing the repairs. This timeframe may vary depending on the specific circumstances and availability of any required parts.